Plumbing Questions, Answered
Straight answers from Sherman Plumbing Guys. Don't see yours? Call (903) 467-5880.
Frequently asked questions
Is Sherman Plumbing Guys a plumbing company?
No. We're a referral service. We pass your request to an independent local plumbing company, which quotes and performs the work. We don't perform plumbing work or hold a plumbing licence.
What does the referral cost me?
Nothing. We don't charge homeowners. You pay only the plumbing company you choose to hire, at the price it gives you.
How do I check a plumber's licence in Texas?
Ask for the Responsible Master Plumber's licence number and look it up with the Texas State Board of Plumbing Examiners (tsbpe.texas.gov).
Do I need a permit for plumbing work in Sherman?
Sherman requires a permit to repair, alter or replace regulated plumbing, and lists water heater replacement as permitted work. Plumbing permits are $75 plus $30 per additional inspection.
What about Denison permits?
Denison's fee table lists $50 for a residential water heater replacement and $50 for a residential sewer or water service line replacement. Applications go through MGO Connect.
What should I do if a pipe bursts?
Shut off the main water valve, turn off the water heater, open a low faucet to drain the lines, and move belongings out of the way. Then call for a repair.
What if I smell gas?
Leave the house right away and call 911 and your gas utility's emergency number from outside. Don't use switches or phones inside. A gas leak is not something to report through a website form.
How fast will a plumber call me back?
We can't promise a time, because we don't dispatch plumbers. We pass your request on as soon as we can, and the plumbing company tells you when it can come.
Do you cover homes outside Sherman?
Yes. We take requests from Denison and across Grayson County, and pass them on when a plumbing company serving the area is available.
Who handles septic systems?
In Grayson County, septic (OSSF) permits go through the county's OSSF Division in Sherman. A septic professional may be needed in addition to a plumber.
Where does Sherman's water come from?
From Lake Texoma plus 22 city wells drawing on the Trinity and Woodbine aquifers, according to the city's 2025 water quality report.
Will you sell my information?
No. We use your details only to handle your request, which includes sharing it with the plumbing company we refer you to.
Leak, clog or no hot water?
Call or send the form. We'll pass your request to an independent local plumbing company, and that company gives you its own price.
Call (903) 467-5880